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Cloud Solutions for any size!

We develop and provide cloud based solutions for micro, small, medium and large organisations who need to manage people, groups of people and their activities.  

Whether you are a sports club, a not-for-profit community group, industry group, alumni, charity, large or small association, government body or a small business, Stepsoft's Foxtrot CKS sytstem is the perfect solution to manage everything and anything to do with your customers, members, clients, players and teams.

We just do it much better.


Stepsoft™, founded in 1998, is a software development company specialising in the development of 100% cloud computing information management systems.

Stepsoft™ is the developer of Foxtrot™ CKS, a flexible and modular, web based Membership Management, Client Management and Player / Team Management System.

Foxtrot™ is an integrated suite of modules that can be used as is or configured and adapted to suit specific needs, and comes with professional hosting, training and support.

We employ a highly skilled team of professional and experienced web developers, database experts, trainers and technical support staff to provide a comprehensive and quality service to our online clients.

Foxtrot CKS

Foxtrot Customer Knowledge System
is an Enterprise Cloud Solution
For Small, Medium or Large Organisations

Foxtrot Customer Knowledge system is a modular, fully integrated system with many optional modules, features and components.  It is the ideal membership management system, client management system, CRM, sports club and teams management system.  It is ideal for a wide variety of not-for-profit organisations including associations, societies, sporting groups, community groups, indigenous and Aboriginal organisations, charities and alumni.  It is also highly suitable for health services providers, counselling organisations and any service oriented small or medium sized business.

Because Foxtrot is a highly scalable and highly adaptable system it is suitable for organisations of any size.  Whether you have a few dozen members or a few million Foxtrot will handle it beautifully.  For smaller organisations with a smaller budget use it as is without modification.  It has a rich set of features that will deliver all of the essentials at an affordable price.  For larger organisations Foxtrot can easily be custom configured and adapted to suit very specific and/or complex requirements.

Foxtrot is hosted on Amazon Web Services (AWS) Elastic Cloud computing virtual cloud infrastructure, the world's leading Infrastructure as a Service (IaaS) provider.  Hosting on AWS allows Stepsoft to provide the most advanced, high performance, robust and reliable hosted service to all of our clients.  It also allows us to offer unparalleled scalability to suit the smallest or largest of clients.  Foxtrot also incorporates and integrates with other world leading cloud services including Mailchimp, Survey Monkey, Google Maps, Paypal, Securepay, Microsoft Power BI and Xero.

Foxtrot provides a wide range of fully integrated optional modules, each of which can be configured to suit  your particular needs.  These include:


Foxtrot comes with a wide range of optional and configurable modules.


Everthing you need to know about your clients in one convenient, easy to use system. Manage all clients and client contacts, send them emails and SMS messages and keep a history of every communication.  


Custom configured online applications and registrations, online members' portal, membership status, grades and grade history, e-merchandising, bulk email and SMS, and more.  Keep in touch with your customers and members and manage them in a super-efficient way, anywhere and anytime.


Automated electronic billing and e-Renewals, complete invoicing and receipting functions.  Integration with Xero and MYOB.  Financial reports.  Audit trails of all transactions. Online payment facilities.  A complete accounts receivable module.


Annual, periodic or anniversary billing with just a few clicks.  Send all renewals out quickly, efficiently and on time.  Accept payments quickly and easily online.


Create any number of customer, client or member groups for any purpose.  Add customers to groups one at a time or via user defined search criteria.  Send email and SMS messages to groups and keep a history of messages sent.  Print reports, export data and much more from  the simple but powerful Groups module.


Create email, marketing and newsletter templates and then use them to send email and text messages quickly and easily to any Foxtrot Group or Individual with just a few clicks.  Integrates with Mailchimp, so use your favourite templates to create and send responsive campaigns directly from within Foxtrot.  


Members can quickly and easily receive important messages, pay invoices and renewals, update their own details, register for events, participate in surveys, buy merchandise, access members only information and much more.  Engage your Members in a very professional, friendly and personalised way.


Foxtrot comes with a wide range of standard reports and dashboards, or have custom reports built.  Analytical reporting tools allow you to extract maximum value from all of your current and historical data.



per month + taxes
  • Single User
  • Customer module
  • Groups module
  • 2 GB Data
  • Up to 500 Clients
  • 3 months FREE


per month + taxes
  • Up to 5 users
  • Customer module
  • Groups module
  • Debtors module
  • Client/Member Portal
  • Events Module
  • Xero Integration
  • Paypal Integration
  • Up to 2,000 Clients
  • 3 months FREE


per month + taxes
  • Up to 20 users
  • Customer module
  • Groups module
  • Debtors module
  • Client/Member Portal
  • Events Module
  • Xero Integration
  • Paypal Integration
  • Online Store
  • Up to 10,000 Clients
  • 3 months FREE


per month + taxes
  • Unlimited users
  • All modules
  • Custom configured to suit
  • Customised new features to suit
  • Unlimited Clients
  • Created to suit your budget


  • "We engaged Stepsoft to design and build a complex system around our requirements, not only did they supply us with a brilliant product; but it was on time and under budget”

    Lois Wurzer.
  • "WVSC has been using Stepsoft and Foxtrot for 5 years, and has found it to be a very user friendly interface for multiple users, and an efficient and effective system to manage and organise our large database of 1900 members annually”

    Shiree Yap.
    Woden Valley Soccer Club
  • “Foxtrot allows me to easily manage and keep in touch with all of our drawers, models and other contacts.  It makes running my group so much easier and I can do it when and where it suits me”

    Athina Pazolli.
    The Life Drawing Workshop


Stepsoft™ employs an experienced team of software developers and other IT professionals to deliver excellent products and superior service levels to its clients. We offer a highly professional, yet friendly, flexible and relaxed working environment and posses a performance oriented culture. Stepsoft™ offers equal opportunity and flexible arrangements to all and discriminates only on the basis of skill level and the ability to achieve results. We're a team dedicated to producing world class, cloud based business applications and services. We strive to be the very best in our market segment. It's a great place to work - once you join, you will never want to leave!

At Stepsoft we created the world's first Virtual Liquid Office (VLO).  Virtual, because we have no  permanent physical offices, no servers and no server room.  Liquid, because we adapt our size and resources to meet the current circumstances of the day which depend entirely on the needs of our existing and future clients.  All of Stepsoft's infrastructure is hosted on Amazon Web Services, the world's leading Infrastructure as a Service (IaaS) provider.  Our VLO strategy provides maximum flexibility to staff who can choose to work wherever they happen to live and whenever suits them best.  Performance is not judged by hours worked, but by output efficiency and commitment to world class quality in all that you do.

Our V-I-S-A (Virtualisation, Integration, Simpification and Automation) strategy for Foxtrot CKS development ensures we provide the best possible systems and services in the most fully integrated efficient, flexible and value generating way for our clients and ourselves.

If you posess Java development, database, sales & marketing, integration expertise, or other relevant skills and would like to register your interest in working for Stepsoft™ in the future, please contact us below or send you resume to


Nice going! We will send you an obligation free quote based on your desciption of your needs and provide access to a trial Foxtrot CKS account by close of next business day. Thank you for choosing Stepsoft!

Level 1, The Realm
18 National Circuit
Canberra,  ACT  2600


Phone: +61 2 62330900

Contact Help Desk

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